US Courts

INCATech support the Department of Justice US Courts, Probation and Pretrial Services Office staff training/coaches resource library, an online resource maintained in Blackboard Learn. The library contains lessons plans, electronic learning modules, forms, video and audio clips, and activities that coaches can use to assist with development of their users. Blackboard Learn is a web-based server software which features course management, customizable open architecture, and scalable design that allows integration with student information systems and authentication protocols. We provide ongoing Information Technology (IT) maintenance and support of the Coaches Resource Library including registering users, resetting user passwords, running monthly usage reports, developing and/or maintaining additional metrics reports upon request, troubleshooting users log-in and navigation issues, repairing links, making minor edits to documents, troubleshooting technical concerns, and ongoing maintenance of the resource library.